Returns


Design Ministry cushions and returns policy
Design Ministry want you to love your purchase.
If for any reason you are not satisfied please return it to us within 7 days, provided that the products are in their original condition, unused, unwashed and are accompanied with their original packaging. We will either exchange it, replace it, provide a credit or refund the purchase price at our discretion.
We cannot accept unused goods in damaged packaging unless they are faulty. Freight charges are not refundable unless the goods are faulty in which case we will also refund the cost of returning the goods to us. We recommend using a tracked service for any return as until the goods reach us, they are still your responsibility so please consider this for your peace of mind.
Please note that sale items are not eligible for a refund. 

Please email info@designministry.co.nz notifying us that you wish to return an item including the invoice number and the reason for returning it. Once we have received the returned products we will notify you by email of your exchange or refund entitlement.